Terms & Conditions

Welcome to MCDot. These Terms & Conditions (the “Terms”) govern your access to and use of the MCDot website, customer account portal, and the filing and registration services we offer through them (together, the “Service”). The Service is operated by Express Compliance LLC (together, “MCDot,” “we,” “us,” or “our”). Our Privacy Policy and Refund Policy are part of these Terms. Please read them carefully before placing an order.

1. Acceptance of These Terms

By using the Service or placing an order, you agree to be bound by these Terms and by all applicable laws and regulations. If you do not agree, do not use the Service. We may update these Terms from time to time by posting a revised version on this page with a new “last updated” date. The version in effect when you place an order applies to that order, and your continued use of the Service after a change means you accept the revised Terms.

2. We Are Not a Government Agency

MCDot is a private company. We are not affiliated with, endorsed by, or acting on behalf of the U.S. Department of Transportation (USDOT), the Federal Motor Carrier Safety Administration (FMCSA), the Unified Carrier Registration (UCR) Plan, or any state agency. We are a private third-party provider that prepares and submits filings for a fee. You are never required to use a third party: you can file directly with FMCSA at fmcsa.dot.gov, where a USDOT number and an MCS-150 update are free and operating authority costs only the government fee. This website is not affiliated with the Unified Carrier Registration Plan. This website is operated by a private company that provides a private registration service for an additional fee. You are not required to use this site to register with the UCR Plan. You may register directly with the UCR Plan at www.ucr.gov.

3. Eligibility

The Service is intended for businesses and individuals involved in commercial transportation who are at least eighteen (18) years old. By placing an order, you represent that you meet this requirement and that you are the owner, an officer, or an authorized representative of the business named in the order, with authority to bind that business to these Terms.

4. Our Services

Depending on what you order, MCDot may prepare and submit the following on your behalf:

• New USDOT Number registrations filed through FMCSA's Motus registration system
• Operating authority (MC Number) applications for motor carriers of property or passengers, property brokers, household goods brokers, and freight forwarders
• BOC-3 designation of process agents, filed through a blanket process agent
• Unified Carrier Registration (UCR) for motor carriers, brokers, freight forwarders, and leasing companies
• MCS-150 updates, including biennial updates, changes to company information, and reactivations

We review the information you provide for completeness and consistency before filing, but we do not provide legal, tax, insurance, or safety-consulting advice. Any general guidance we offer about which filings apply to your operation is for convenience only, and the final decision about what to file is yours.

5. Orders and the Information You Provide

You may place orders through our website or with the help of a filing specialist. You are responsible for providing information that is complete, accurate, and current, and for promptly telling us if anything changes before we file. We rely on the information you give us and are not responsible for rejections, delays, penalties, or other consequences that result from information that is inaccurate, incomplete, or late. Where available, we may prefill parts of your filing from FMCSA's public records, and you are responsible for reviewing and confirming that information before you sign.

FMCSA's Motus system only accepts filings from the company's own Login.gov account or from a service provider the company designates. For those filings we ask you to sign in with Login.gov on your secure order page, and, with your authorization, we use that session to link your USDOT number, designate us as your service provider, and complete the filing you purchased. Login.gov may ask you to verify your identity, which only you can do. Your order cannot move forward until that step is done, and processing times begin once we have everything we need.

6. Authorization to File on Your Behalf

At checkout you sign a certification and a limited authorization allowing us to prepare and submit the filings you ordered. Under that authorization, you permit us to enter your information into government systems, create or access the accounts and credentials needed to complete your filing, use automated tools and software to help prepare and submit it, and communicate with the relevant agency about it. Our affiliate Express Compliance LLC may appear as the service provider or filer of record in FMCSA systems. This authorization is limited to the services in your order and ends when those services are complete.

7. Processing Times

Once payment is received and all required information and customer steps are complete, we aim to submit most filings within one business day. Our business hours are Mon–Fri, 9am–6pm ET, excluding federal holidays. After a filing is submitted, the timing and outcome are controlled by the agency. We cannot guarantee that any agency will approve a filing, issue a number, or act within a particular timeframe.

8. Fees and Pricing

The price shown at checkout is the total you pay for your order. It includes our service fee and, where one applies, the government fee (for example, FMCSA's operating authority fee or the annual UCR fee), which we pay to the agency on your behalf. Our prices may change at any time without notice, but the price you accept at checkout applies to that order. If a price or description on our website is listed in error, we may cancel the affected order and refund the amount charged, as described in our Refund Policy.

9. Payment

Payment is due in full at checkout. Card payments are processed by our payment provider, Commas, which acts as merchant of record and may appear on your card statement. By submitting payment, you authorize the charge for your order and confirm that you are authorized to use the payment method provided. You agree to give accurate billing information, including your full legal name, address, and telephone number, and you are responsible for any taxes that apply to your purchase.

If you have a concern about a charge, please contact us first so we can resolve it quickly. Disputing a charge with your card issuer for services we have already performed does not cancel the authorization you signed, and we may provide your signed authorization and filing records to the card issuer in response.

10. Refunds and Cancellations

Refunds and cancellations are governed by our Refund Policy.

11. Your Ongoing Compliance Responsibilities

You remain solely responsible for your business's compliance with federal and state transportation laws, including maintaining required insurance filings, enrolling in a drug and alcohol testing program where required, registering with the FMCSA Drug & Alcohol Clearinghouse, marking your vehicles, renewing UCR each year, and filing future MCS-150 updates on time. Unless you have placed an order with us for a specific filing, we are not responsible for monitoring your deadlines or notifying you of them.

12. Accounts and Communications

If you create an account, you are responsible for keeping your login details confidential and for all activity under your account. By placing an order, you agree that we may contact you by email and phone about your order. If you opt in at checkout, we may also send text messages about your order as described in our SMS terms. We may monitor or record calls, chats, and other communications with you for quality, training, and record-keeping purposes.

13. Acceptable Use

You agree not to use the Service to submit false or misleading information, to file on behalf of a business you are not authorized to represent, or for any unlawful purpose. You also agree not to interfere with or disrupt the Service, attempt to gain unauthorized access to any part of it, or copy, scrape, or resell its content. We may refuse, suspend, or cancel any order or account that we reasonably believe violates these Terms.

14. Intellectual Property

MCDot and its licensors own all rights in the Service, including its text, design, graphics, logos, and software. You may use the Service only for its intended purpose of ordering and managing your own filings. No other rights are granted to you.

15. Third-Party Websites and Government Systems

The Service may link to or interact with websites and systems run by third parties, including FMCSA, the UCR Plan, and our service providers. We do not control those websites or systems and are not responsible for their content, availability, outages, or privacy practices.

16. Disclaimer of Warranties

YOUR USE OF THE SERVICE IS AT YOUR OWN RISK. THE SERVICE AND ALL INFORMATION, CONTENT, AND FILINGS PROVIDED THROUGH IT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THAT ANY EMAIL WE SEND IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; THAT DATA MADE AVAILABLE BY FMCSA OR ANY OTHER AGENCY IS ACCURATE OR COMPLETE; OR THAT ANY AGENCY WILL APPROVE OR TIMELY PROCESS A FILING. IF APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, THESE EXCLUSIONS APPLY TO YOU TO THE FULLEST EXTENT PERMITTED.

17. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL MCDOT, EXPRESS COMPLIANCE LLC, OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST LOADS, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO AN ORDER WILL NOT EXCEED THE SERVICE FEES YOU PAID FOR THAT ORDER. GOVERNMENT FEES PAID TO AN AGENCY ON YOUR BEHALF ARE NOT RECOVERABLE FROM US.

Without limiting the above, we are not liable for agency decisions, agency delays or system outages, missed deadlines caused by information or steps you did not provide in time, penalties or fines resulting from your operations, or losses caused by events beyond our reasonable control, such as service outages, cyberattacks, or natural disasters.

18. Indemnification

You agree to defend, indemnify, and hold harmless MCDot, Express Compliance LLC, and their affiliates, officers, employees, and agents from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising from your breach of these Terms, information you provided to us, your violation of any law or the rights of a third party, or your business operations.

19. Dispute Resolution and Arbitration

If you have a dispute with us, you agree to first contact us at contact@usdotmcs.com and try in good faith to resolve it informally. If we cannot resolve the dispute within sixty (60) days, either party may begin arbitration. Any dispute arising out of or relating to the Service, these Terms, or our Privacy Policy will be resolved by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator. The arbitration will take place in Morris County, New Jersey, or by video conference if both parties agree. Judgment on the award may be entered in any court with jurisdiction. Either party may instead bring an individual claim in small claims court if it qualifies, and either party may seek temporary injunctive relief in court to protect its intellectual property pending arbitration.

You and we each waive the right to a jury trial and the right to bring or participate in a class action, class arbitration, or other representative proceeding. All disputes will be resolved on an individual basis only, and no arbitration may be combined with another without the consent of all parties. To the extent permitted by law, any claim must be brought within one (1) year after it arises, or it is permanently barred.

20. Right to Opt Out of Arbitration

You may opt out of the arbitration agreement in Section 19 by emailing contact@usdotmcs.com within thirty (30) days of your first order, with the subject line “Arbitration Opt-Out” and your name, business name, and order reference. Opting out does not affect any other part of these Terms.

21. Governing Law

These Terms are governed by the laws of the State of New Jersey and applicable federal law, including the Federal Arbitration Act, without regard to conflict-of-law rules. Subject to Section 19, you consent to the exclusive jurisdiction of the state and federal courts located in New Jersey.

22. Changes to the Service

We may change, suspend, or discontinue any part of the Service at any time, including the filings we offer and their prices. If we cannot complete an order you have already paid for because of such a change, we will refund it in accordance with our Refund Policy.

23. General Terms

These Terms, together with our Privacy Policy, Refund Policy, and the certification and authorization you sign at checkout, are the entire agreement between you and us regarding the Service and replace any prior agreements or communications. If any provision is found unenforceable, it will be enforced to the maximum extent possible and the remaining provisions will stay in effect. Our failure to enforce any right or provision is not a waiver of it. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Apart from the limited filing authorization you grant us, nothing in these Terms creates a partnership, joint venture, or employment relationship. Section headings are for convenience only. Nothing in these Terms limits our ability to comply with legal, regulatory, or law enforcement requests.

24. Notices and Contact

Notices to us must be sent by email to contact@usdotmcs.com. We may send notices to you at the email address in your order or account. Questions about these Terms can be directed to:

Express Compliance LLC
330 Changebridge Rd Ste 101, Pine Brook, NJ 07058
contact@usdotmcs.com